MHS WIProvider News
Health Literacy Conference – Madison
Do Your Patients Understand? Tools for Improving Patient-Provider Communication is a regional health literacy conference that will address how health care organizations can meet their goals through effective communication.Four dynamic speakers will share their expertise in patient-provider communication and improving patient understanding. Topics include improving hospital discharge procedures, developing patient education programs, and implementing the new Joint Commission standards for patient-centered communication.
Registration:
$75. Lunch will be provided.
Date:
Tuesday, October 25, 2011
Time:
8:30 a.m. – 9:00 a.m. – Registration
9:00 a.m. – 3:45 p.m. – Program
3:45 p.m. – 4:30 p.m. – NetworkingAmerican Family Insurance
6000 American Parkway, Auditorium
Madison, Wisconsin
Hospital and clinic staff, providers and administrators
Location:
Who should attend:
Presented by:
Southwest/South Central Wisconsin Health Literacy Committee
Sponsored by:
South Central Wisconsin Area Health Education Center
Health Literacy Wisconsin, a division of Wisconsin Literacy
Featured presenters:
Terri Ann Parnell, DNP, RN
Health Literacy, Language, & Culture: What’s the Connection?
With over 30 years of progressive roles in nursing and administration, Dr. Terri Ann Parnell is well-known for innovation in the area of health literacy. Dr. Parnell has been honored for her efforts in conjunction with the Long Island Heart Walk and the Go Red for Women Initiative. She has received nursing awards for excellence in research, patient and family education and community service. As co-author of Heart Smart for Black Women and Latinas: A Five-Week Program for Living a Heart-Healthy Lifestyle, Dr. Parnell is very familiar with the importance of community, culture and lifestyle.
Christina Cordero, PhD, MPH
Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals
Dr. Cordero is an Associate Project Director in the Department of Standards and Survey Methods, Division of Healthcare Quality Evaluation at The Joint Commission. She developed the patient-centered communication standards and The Joint Commission monograph Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals.
Shiva Bidar-Sielaff, MA
A Perspective From the Trenches: Implementing Patient- & Family- Centered Communication Standards
Ms. Bidar-Sielaff is Director of Community Partnerships at UW Health. With 20 years of experience in community relations and interpreter services, she has been instrumental in the development of language access policies and practices in Dane County and at the national level.
Cori Gibson, MSN, RN, CNL
Improving the Discharge Process…The Discharge Advocate Role
Ms. Gibson is a Staff Nurse at the Children’s Hospital of Wisconsin. She is currently working as a Discharge Advocate in implementing Re-Engineered Hospital Discharge (Project RED) as a pilot program for the hospital. Project RED is a nationally-recognized program that increases patient safety by improving the discharge process and decreasing hospital readmissions.
For more information:
Contact Georgia Lieber at lieber@wisconsinliteracy.org or (608) 250-5130.