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Contact Us

We are your partner in your healthcare. We know that understanding your benefits and how you can make the most of them can be hard.

It's our top priority to keep you informed and answer your questions so you can live your healthiest life possible. 

Our Member Services team can help you with most of your needs. They can: 

  • Answer questions about your benefits.
  • Help you find a new health care provider.
  • Update your contact information. 
  • Connect you with one of our other teams if you need specific help.

We are open Monday – Friday, 8 a.m. – 5 p.m. We are closed weekends and holidays. Just call  1-888-713-6180. If you are deaf, hard-of-hearing, or have severe speech impairment, call TTY: 711. We also have interpreters if you need one.

Do you need help scheduling an appointment with your provider?
Call our Appointment Unit at 1-844-908-0681

Do you have questions about your personal health?
Call your provider.  You can also call our 24/7 Nurse Advice Line any time day or night. Just call 1-800-280-2348

* Call 911 if this is a medical emergency.

You can also fill out the contact form below. One of our team members will review your inquiry and follow up with you in one business day.


Are you a member of the Wellcare by Allwell Medicare Advantage plan?

Please click the link in the blue button below or call Wellcare By Allwell Member Services at 1-877-935-8024 (TTY: 711).

Wellcare By Allwell Contact Us Form

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The Contact Us form uses email to send your message to MHS Health Wisconsin. The email is not encrypted. It is not transmitted in a secured format. You accept all security risks by using the Contact Us form. MHS Health Wisconsin does not accept responsibility or liability for any loss or damage that may arise from the use of email.

You can send us a message safely through the secure Member Portal. You can also call us at 1-888-713-6180. We are open Monday through Friday from 8 a.m. – 5 p.m. We are closed weekends and holidays.

Providers can use the secure Provider Portal or call 1-800-222-9831.