Diversity Resources
MHS Health makes us who we are and represents all the ways we are uniquely different. To better assist you, we have made available to you several diversity and cultural support services and resources.
Interpreter Services: interpreter services, including sign language, are provided free of charge to you during any service or grievance process.
English: For help to translate your health coverage benefits and available services, or to assist you with any questions, please call 1-888-713-6180.
Spanish: Para ayudar a traducir su cobertura de beneficios de salud y los servicios disponibles, o para ayudar con cualquier pregunta, llame al 1-888-713-6180.
Russian: За помощью в переводе вашего здоровья охват льготами и доступные услуги, или помочь Вам с любыми вопросами, просьба звонить по телефону 1-888-713-6180.
Hmong: Yog xav tau kev pab txhais cov ntaub ntawv no kom koj totaub, hu rau 1-888-713-6180. (TTY users call 1-800-446-6136).
Members Right to Intrepretation Services
Members have the right to have an interpreter at all covered services and during any grievance or appeal process. Members may choose and contact their own agency, or our Member Services staff will assist our members in arranging this service.
Below is a list of interpreters regularly used by MHS Health.
| Southern Wisconsin Interpreter & Translation Service (SWITS) All Languages Service Areas: Statewide Phone: (262) 740-2590 Web: www.swits.us |
| Professional Interpreting Enterprise Sign Language, TDD relay, Deaf/Hard of Hearing/Deaf-Blind Service Area: Milwaukee Area Phone: (414) 282-8115 Web: www.pieinc-wi.com |
| International Institute of Wisconsin All Languages Service areas: Milwaukee Area Phone: (414) 225-6220 Web: https://www.iiwisconsin.org/ E-mail: info@iiwisconsin.org |
| Connecting Cultures Spanish, Hmong Service Areas: Fox Valley Area Phone: (920) 857-3131 |
| Fox Valley Communications Arabic, Armenian, Burmese, Chinese, French, Hindu, Hmong, Kinyamulange, Kinyarwanda, Laotian, Portuguese, Punjabi, Russian, Spanish, Swahili, Thai, Urdu, and Vietnamese Service Areas: Fox Valley Area Phone: (920) 264-0308 Phone: (920) 740-0416 Phone: (920) 277-7913 |
Community Resources*:
| Resource | Website |
|---|---|
| Milwaukee Latino Health Coalition | http://www.mlhc.org/ |
| Black Health Coalition of Wisconsin | http://www.bhcw.org/ |
| Hmong-American Friendship Associations | http://hmongfriendship.org/ |
| Jewish Family Services | http://www.jfsmilw.org/ |
| Lesbian Gay Bisexual Transgender Community Center | http://mkelgbt.org/ |
| Office of Minority Health | http://www.minorityhealth.hhs.gov |
*Above are community-based organizations that may help you. They do not necessarily represent the views of MHS Health.
Member Handbooks - MHS Health and Network Health Handbooks with Translations