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Diversity Resources

MHS Health makes us who we are and represents all the ways we are uniquely different. To better assist you, we have made available to you several diversity and cultural support services and resources.

Interpreter Services: interpreter services, including sign language, are provided free of charge to you during any service or grievance process.

English: For help to translate your health coverage benefits and available services, or to assist you with any questions, please call 1-888-713-6180.
Spanish: Para ayudar a traducir su cobertura de beneficios de salud y los servicios disponibles, o para ayudar con cualquier pregunta, llame al 1-888-713-6180.
Russian: За помощью в переводе вашего здоровья охват льготами и доступные услуги, или помочь Вам с любыми вопросами, просьба звонить по телефону 1-888-713-6180.
Hmong: Yog xav tau kev pab txhais cov ntaub ntawv no kom koj totaub, hu rau 1-888-713-6180. (TTY users call 1-800-446-6136).

Members Right to Intrepretation Services

Members have the right to have an interpreter at all covered services and during any grievance or appeal process. Members may choose and contact their own agency, or our Member Services staff will assist our members in arranging this service.

Below is a list of interpreters regularly used by MHS Health. 

 
Southern Wisconsin Interpreter & Translation Service (SWITS)
All Languages Service Areas: Statewide
Phone: (262) 740-2590
Web:  www.swits.us
 
Professional Interpreting Enterprise
Sign Language, TDD relay, Deaf/Hard of Hearing/Deaf-Blind
Service Area: Milwaukee Area
Phone: (414) 282-8115
Web: www.pieinc-wi.com
 
International Institute of Wisconsin
All Languages
Service areas: Milwaukee Area
Phone: (414) 225-6220
E-mail: IIW@execpc.com    
 
Connecting Cultures
Spanish, Hmong
Service Areas: Fox Valley Area
Phone: (920) 857-3131
 
Fox Valley Communications
Arabic, Armenian, Burmese, Chinese, French, Hindu, Hmong, Kinyamulange, Kinyarwanda, Laotian, Portuguese, Punjabi, Russian, Spanish, Swahili, Thai, Urdu, and Vietnamese
Service Areas: Fox Valley Area
Phone: (920) 264-0308
Phone: (920) 740-0416
Phone: (920) 277-7913

Community Resources*:

Resource Website
Milwaukee Latino Health Coalition http://www.mlhc.org/
Black Health Coalition of Wisconsin http://www.bhcw.org/
Hmong-American Friendship Associations http://hmongfriendship.org/
Jewish Family Services http://www.jfsmilw.org/
Lesbian Gay Bisexual Transgender Community Center http://mkelgbt.org/
Office of Minority Health http://www.minorityhealth.hhs.gov

*Above are community-based organizations that may help you. They do not necessarily represent the views of MHS Health.