Welcome Members
Welcome to MHS Health Wisconsin! We’re glad you’re a member. You can count on us to provide the resources you need to care for yourself and your family.
If you want to take control of your health and wellness, this is the place to start. Your health benefits offer medical, dental, and vision care. And, as a member of MHS Health, you also get access to special programs and services, learning tools, and people who will help you with any type of support you need.
The information on our website will help you better understand how to make the most of your health benefits and we're here to help you every step of the way.
We're just a phone call away.
If you have any questions or need more information on anything, please call us from 8 a.m. - 5 p.m., Monday through Friday. 1-888-713-6180 (TTY: 711).
What to do now
Create an online account in the Member Portal.
You can manage your health benefits, view or change your primary care provider, contact a health plan representative, view claims, and more. The portal is safe and secure. Just call us at 1-888-713-6180 if you need helping setting up your account or have questions.
Complete your health screening.
A health screening asks about your health habits, medical history, lifestyle, and social needs so we can give you more personalized support and tell you about our programs and services. Medicaid SSI members must complete a screening every year. Complete your health screening now.
Choose a provider.
You can view and learn more about the providers available to you in our Find a Provider online directory. You can view the provider assigned to you and/or change your current provider through secure Member Portal or call Member Services at 1-888-713-6180 (TTY: 711).
Pregnant? Let us know right away.
Whether you're in your first trimester or last, fill out the Notice of Pregnancy form in your online account, or call 1-888-713-6180 (TTY: 711). Then, head over to our Pregnancy Services page to learn more about our Start Smart for Your Baby® program and how you can start earning rewards dollars.
Get more out of your benefits
Explore the top ways you can get the most out of your benefits — from free language help and find-a-provider online tool to our rewards program and community resources. Download Top 10 Tips for Getting the Most Out of Your Benefits (PDF).
Other helpful links
- Member Handbook: Covered services, benefits, and wellness programs
- Benefits Summary: Benefits available to you
- Health & Wellness: Health information on a variety of topics
- Community Resources: Search community resources in your area
- Language and Diversity Resources: Interpretation and translation services
- My Health Pays Rewards Program: Earn rewards dollars for completing healthy behaviors
Your ForwardHealth Member ID Card
Your ForwardHealth card is a plastic card with your name and ID number. Carry your card with you and show it every time you go to the provider or hospital and every time you get a prescription filled. Also, bring any other health insurance cards you may have. This could include any ID card from other service providers. You will not get a separate ID card from MHS Health Wisconsin.
Call ForwardHealth Member Services at 1-800-362-3002 if you have questions or if your card is lost, damaged, or stolen.
You Deserve Quality Care
You deserve quality healthcare and access to a large network of doctors, hospitals, and clinics.
You also deserve to have the information you need to get the most from your coverage. That's why we have pulled together some of the topics of most interest by our members.
If you have medical questions, always reach out to your doctor. In an emergency, go to the nearest emergency room or call 911.