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Interoperability and Patient Access

Connecting Your Healthcare

New Options For Managing Your Digital Medical Records


  • You go to a new healthcare provider because you don’t feel well and that provider can pull up your health history from the past five years.
  • The provider uses that information to diagnose you and quickly finds the right specialist by checking an up-to-date provider directory.
  • You have a question about a claim, so you go to your computer and see if it’s paid, denied, or still being processed.

Starting in 2021, a new federal rule will make it easier for MHS Health Wisconsin members* to do all of this and more.

The Interoperability and Patient Access rule (CMS-9115-F) puts patients first by giving you control and easy access to your health information when you need it most. Complete access to your health information allows you to manage your health better and know what healthcare resources are available to you.

The new rule makes it so you can easily find information** on:

  • claims (paid and denied)
  • past test results
  • your cost of care
  • healthcare providers
  • provider appointments
  • health status
  • specific parts of your clinical information
  • pharmacy directory data***